FAQ

How do I reset my password?

How can I view tutorials?

Can I group the profiles into categories (i.e. by sport)?

How do I add users?

What are the standards for balance measurement using Sway?

Can I check to make sure my device is working properly?

Profiles added or removed from a group don’t show up in the Sway app.

How do I “Bulk Move” profiles between groups?

How to inactivate an entire “Group”?

How to Disable “Covid-19 Screening” alerts if a profile skips temperature?

How to “Merge” duplicate profiles?

What is the difference between “Test” and “Session”?

What are the test variations and their differences?

How do I edit a baseline test or session score?

How do I adjust a profile's Baseline Start Date?

How do I close an Open Event?